Frequently Asked Questions
Everything you need to know about your next tech upgrade.
What kind of warranty comes with Cradle electronics?
All products purchased through Cradle include a standard 12-month manufacturer warranty covering hardware defects and technical malfunctions.
How long does shipping take for premium gadgets?
Standard shipping typically takes 3-5 business days. We also offer expedited overnight shipping for orders placed before 2:00 PM EST.
What is your return policy for opened electronics?
We offer a 30-day return window. Items must be returned in their original packaging with all included cables and accessories to qualify for a full refund.
Are your products compatible with international voltage standards?
Most of our devices are dual-voltage (110V-240V). Please check the 'Technical Specifications' tab on the specific product page to confirm compatibility.
Do you offer technical support for setup?
Yes, every Cradle purchase includes 90 days of complimentary technical support via live chat or email to help you get your device up and running.
Which payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay, as well as flexible financing options through Klarna and Affirm.